 |
|
|
|
We are striving to enhance customer satisfaction by supplying top-quality products based on our proprietary technology. |
 |
Links with customers |
|
|
Our job does not end with the delivery of the product. The Tamura Group has forged longstanding relationships of trust with its customers through customer-based product development and after-sales service. As the Tamura Group expands into the global market, we position production and sales bases close to customer facilities as part of a business framework that allows quick response to customer needs |
|
SCM*1 activities (MAPS*2 system) |
|
|
| In order to meet the demand of customers to deliver “the necessary goods in the necessary quantities, at the necessary time,” we have introduced the “MAPS System” for the integrated management of key business operations at sales offices and factories, both in Japan and overseas. Assessment index management has been implemented to ensure stability of the activities. At the same time, we have expanded MAPS introduction to the main offices and factories over seas in an attempt to level business operations and strengthen SCM. |
| *1 |
|
SCM: Supply Chain Management |
| *2 |
|
MAPS is the name of Tamura Group's Enterprise Resource Planning (ERP) system and is the acronym for “Management Accounting Production Sales.” |
|
|
|
|
T's Bar |
|
|
| T's Bar is a community site chiefly managed by Tamura Corporation for all audio fans, primarily using vacuum tube (valve) amplifiers for music appreciation. This community Web site offers essays on audio technology and information on special events. It also has a bulletin board for customers to post comments freely and exchange information and ideas. In FY2010, it was able to showcase Tamura's high audio quality through support of a classical guitar concert |
|
|
|
REACH Regulation*1 Compliance Promotion Activities |
|
|
Tamura Corporation has acted early on regarding SVHC*2 specified under the REACH regulation in Europe, adopting regulatory criteria within its Green Procurement Standards in October 2008. The company is also preparing to make additions to the list of substances with environmental impact through its comprehensive research system. In FY2010, we engaged in unification of collected data and accuracy improvement, and made greater efforts to encourage our business partners in China and the ASEAN region to actively adopt JAMP's AIS and MSDS-Plus.
In addition, by systemizing the management of substances with environmental impact for use to operate in each plant, we have been certified by a number of customers as a company with excellent management of substances with environmental impact.
|
| *1 |
|
REACH Regulation: EU regulation on Registration, Evaluation, Authorization, and Restriction of Chemicals |
| *2 |
|
SVHC: Substance of Very High Concern |
|
|
 |
|
|
| |
(C) TAMURA Corporation, All rights reserved. |
|
